On Site It Engineers

By the hour | Monthly Contracts | Special Projects

Consultoría Avanzada en Sistemas (CAS) has 20 years of experience placing Technical Support Engineers on Site (IT Management Outsourcing) directly in the facilities of our clients.

We have a staff of support engineers in a subcontracting scheme by the hour, day, month or extended periods, to provide direct and immediate technical support in their facilities. Our staff is prepared to assist you in your support needs at any of the most common Information Technology (IT) support levels: 

  • Level 1: Elementary IT Support tasks
  • Level 2: Advanced knowledge of IT infrastructure
  • Level 3: Advanced knowledge of major communication equipment and server brands.
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  • Computer set up
  • Computer repair
  • Equipment inventory
  • Software installation
  • Computer Maintenance
  • User technical support
  • Network monitoring
  • Network connectivity
  • Printer configurations
  • Level 1, 2 and 3 support
You guys rock! Thank you for making it painless, pleasant and most of all hassle free! I wish I would have thought of it first. I am really satisfied with my first laptop service.

Maria Anderson

CFO, Tech NY
Ostrya did great job with fixing my laptop for a good price. I recommend any body with laptop problems, they will give you excellent service to all his customers.

John Smith

Manager, Tele Service